Privacy Policy

At KafkaPilot, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

Information We Collect

We collect information when you interact with our website or request services:

  • Contact Information: Email address, name, company name, and role when you submit inquiry or trial license request forms.
  • Communication Data: Messages, feedback, and other information you provide when contacting us.
  • Technical Information: Basic technical data necessary for security verification and form processing.

How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To process trial license requests and respond to inquiries about our services.
  • Marketing Communications: To send you information about KafkaPilot updates, new features, promotional offers, and related services that may be of interest to you.
  • Customer Support: To provide technical support and respond to your questions or requests.
  • Business Development: To understand our user base and improve our products and services.
  • Legal Compliance: To comply with applicable laws and regulations.

Marketing Communications and Consent

By submitting your information through our inquiry or trial license request forms, you explicitly consent to receive marketing communications from KafkaPilot, including:

  • Product updates and announcements
  • Promotional offers and special pricing
  • Educational content and best practices
  • Industry insights and technical resources
  • Sales and business development communications

This consent extends beyond any trial period and remains valid until you withdraw it. You may unsubscribe from marketing communications at any time by:

  • Contacting us directly at [email protected]
  • Exercising your rights under applicable data protection laws

Data Storage and Security

Your data is stored securely. We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Cookies and Tracking

Our website currently does not use cookies or tracking technologies. We do not collect any browsing behavior or analytics data.

Data Protection Rights

In accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other regional privacy regulations, you have the following rights:

  • Right to Access: You can request a copy of your personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete information.
  • Right to Erasure: You can request that we delete your personal data, subject to certain legal exceptions.
  • Right to Restrict Processing: You can request that we limit how we process your personal data.
  • Right to Data Portability: You can request a copy of your data in a structured, commonly used, machine-readable format.
  • Right to Object: You can object to our processing of your personal data, particularly for marketing purposes.
  • Right to Withdraw Consent: You can withdraw your consent to marketing communications at any time without affecting the lawfulness of processing based on consent before its withdrawal.

Legal Basis for Processing: We process your personal data based on your explicit consent for marketing communications, our legitimate business interests for service delivery and customer support, and legal obligations where applicable.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within the timeframes required by applicable law.

International Data Transfers

Your personal data may be transferred to and processed in countries other than your country of residence. We ensure that such transfers are conducted in compliance with applicable data protection laws and implement appropriate safeguards to protect your personal information.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Marketing consent and associated data will be retained until you withdraw your consent or request deletion.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your data protection rights, please contact us at [email protected].